1. Who is responsible for your data
Matcher is the service brand operated by the Matcher Team ("Matcher", "we", "us" or "our"). For privacy questions, requests, or legal notices concerning personal data, contact us at matcher.team@gmail.com.
Privacy / legal contact: matcher.team@gmail.com Website: matcher.space
2. Scope of this Policy
This Policy applies to the Matcher mobile applications, the Matcher website at matcher.space, and related support interactions. Third-party services, app stores, websites, and platforms have their own privacy practices and policies.
3. Information we process
The information processed depends on how you use Matcher, your device and platform, your privacy choices, and the features available in your version of the app.
3.1 Information you provide or generate through Matcher
- Display name or nickname, if you choose to provide one for a game, profile, or personalised experience.
- Game and participation data, such as game identifiers, categories, invited or joined games, participation status, and results.
- Swipe or vote data, including whether you like or reject particular options and the matches generated from participants’ choices.
- Support communications and any information you choose to include when contacting us.
- Preference or consent choices, such as advertising or analytics permissions where those choices are offered.
3.2 Identifiers and technical information
- App, device, installation, session, or user identifiers used to provide the service, keep a game working across participants, prevent abuse, measure performance, or remember settings.
- Device and app information such as device type, operating system, app version, language, country/region, and similar technical attributes.
- Technical request and network data, such as IP address, timestamps, and connection information, when the app or website communicates with online services.
3.3 Usage, advertising and diagnostic information
- Product interaction data, such as screens or features used, session events, category interactions, and similar usage information.
- Advertising information, such as whether an ad was requested, shown, viewed, or rewarded, and advertising identifiers where permitted by your device settings and consent choices.
- Approximate or coarse location information that may be derived from IP address, device/platform signals, or advertising/analytics services. Matcher does not need precise GPS location for its core group-decision functionality unless a future feature clearly asks for it.
- Crash, performance, and diagnostic information used to detect errors and improve reliability.
3.4 Purchases
Premium features may be offered through Apple App Store or Google Play as a one-time or lifetime purchase. Apple or Google processes payment details. We do not receive your full payment-card details. We may receive transaction, receipt, product, platform, and entitlement information needed to confirm or restore a purchase and provide Premium access.
3.5 Information required to provide Matcher
Some identifiers, game participation data, technical information, and purchase-entitlement data are necessary to provide features such as creating or joining games, synchronising participants, generating matches, restoring purchases, and maintaining service security. Without this information, those features may not work. Optional analytics, personalised advertising, and tracking are not required where consent is the applicable legal basis.
4. How we use information and our legal bases
Where the General Data Protection Regulation (GDPR) or similar law applies, we rely on one or more of the following legal bases, depending on the processing activity.
4.1 To provide Matcher and perform the service
We process game participation, votes, matches, identifiers, technical data, and purchase-entitlement information to create and join games, synchronise participants, calculate common matches, remember Premium access, maintain functionality, and provide requested features. The legal basis is generally performance of a contract or taking steps at your request to provide the service.
4.2 To keep Matcher secure and reliable
We may process identifiers, logs, technical data, and diagnostic information to prevent abuse, investigate failures, protect the service, enforce these Terms, and maintain security. The legal basis is generally our legitimate interest in operating a secure and reliable service and, where applicable, compliance with legal obligations.
4.3 Analytics and product improvement
We may use analytics and diagnostic information to understand feature usage, identify crashes, measure performance, and improve Matcher. Where consent is required for analytics technologies or access to device information, we rely on your consent. For strictly necessary diagnostics or aggregated service measurement, we may rely on legitimate interests where permitted by law.
4.4 Advertising
Matcher may display advertising, including rewarded ads that unlock additional use or content. Advertising providers may process advertising identifiers, usage signals, coarse location, and device information to deliver, measure, limit, or personalise ads. Where applicable law or platform rules require consent for tracking or personalised advertising, such processing is based on your consent. You can use the privacy controls made available by your operating system, app consent prompt, or advertising provider.
4.5 Support, legal obligations and claims
We process support messages and relevant service records to answer requests, handle complaints, comply with legal obligations, respond to lawful requests, and establish, exercise, or defend legal claims. The legal basis may be contract, legitimate interests, or a legal obligation, depending on the situation.
5. Private swipes, group games and matches
Matcher is designed so participants can express choices privately and discover common results. Individual swipe or vote choices are not intended to be shown to other participants. Other participants generally see only the match or result produced by the game rules, such as an option everyone liked.
To operate a game, Matcher and its service providers may technically process the underlying votes and participation data. We do not promise that a choice is mathematically impossible to infer in every group size or situation; for example, participants may sometimes guess another person’s preference from the final result or from information shared outside Matcher.
If a future feature changes what other participants can see, we will make that difference clear before the relevant information is shared.
6. Third-party services and recipients
We use third parties to distribute and operate Matcher. Depending on your device, region, and app version, recipients or processors may include:
- Apple and Google, for app distribution, platform services, purchase processing, entitlement management, fraud prevention, and platform-level privacy controls.
- Google/Firebase services, which may be used for analytics, diagnostics, cloud or backend functionality, app configuration, and related technical services.
- Advertising providers integrated into the app, for ad delivery, measurement, frequency capping, rewarded advertising, and—where you consent—personalised advertising or tracking.
- Hosting, infrastructure, security, and technical service providers used to operate matcher.space or Matcher backend services.
- Professional advisers, authorities, courts, or other recipients where disclosure is required by law or reasonably necessary to protect legal rights, users, or the service.
Third-party providers may process information under their own privacy policies when they act as independent controllers. For example, Apple and Google independently control much of the data associated with their app stores, devices, accounts, and payment systems.
7. Tracking and advertising choices
On platforms that require permission before tracking across apps or websites, Matcher and its advertising partners will request the relevant platform permission before engaging in that tracking. You can change device-level advertising and privacy settings at any time. Refusing personalised-ad or tracking consent does not prevent access to the core Matcher functionality, although ads may be less relevant and certain advertising-based features may operate differently.
8. Data sharing and sale
We do not sell your personal data for money. We may disclose limited data to processors, platform providers, advertising partners, and other recipients for the purposes described in this Policy. Some privacy laws use broad definitions of “sale”, “sharing”, or targeted advertising that can include certain advertising disclosures even when no money is paid for the data. Where such laws apply, we will provide the rights and choices required by them.
9. International data transfers
Some service providers may process data outside Poland or the European Economic Area. Where GDPR transfer restrictions apply, we use or rely on a legally recognised transfer mechanism, such as an adequacy decision, Standard Contractual Clauses, or another valid safeguard, as appropriate to the provider and transfer.
10. How long we keep information
We keep personal data only for as long as reasonably necessary for the purpose for which it was collected, taking account of service needs, privacy expectations, security, legal obligations, and applicable limitation periods. In particular:
- Game, participation, swipe, and result data is retained only for as long as reasonably necessary to operate the relevant game, provide results, resolve technical issues, prevent abuse, and maintain service integrity. When it is no longer needed for those purposes, it is deleted or anonymised unless a longer period is required by law or for legal claims.
- Technical, security, analytics, advertising, and diagnostic data is retained only for as long as reasonably necessary for the stated purpose, taking account of the retention settings of the relevant service provider and applicable legal requirements.
- Purchase and entitlement records may be retained for as long as needed to provide Premium access, restore purchases, prevent fraud, and meet accounting or legal requirements.
- Support communications may be retained for as long as needed to resolve the request and, where necessary, establish or defend legal claims.
Where information has been irreversibly anonymised so that it no longer identifies a person, it is no longer personal data and may be retained for statistical or product-improvement purposes.
11. Data security
We use reasonable technical and organisational measures designed to protect information against unauthorised access, alteration, disclosure, or destruction. Where appropriate and supported by the relevant service, data transmitted between the app and online services is protected in transit using encryption. No system can be guaranteed to be completely secure, so users should also protect their devices and access credentials for Apple, Google, or other platform accounts.
12. Your privacy rights
Depending on where you live, you may have rights concerning your personal data. Under the GDPR these may include the right to:
- request access to your personal data;
- request correction of inaccurate or incomplete data;
- request deletion of personal data in applicable circumstances;
- request restriction of processing;
- object to processing based on legitimate interests;
- receive certain data in a portable format;
- withdraw consent at any time where processing is based on consent, without affecting processing already carried out lawfully; and
- lodge a complaint with a competent data-protection authority.
To exercise a right, contact matcher.team@gmail.com. We may need to verify your request. Where data is anonymous, stored only on your device, or cannot reasonably be linked to you, we may explain that we cannot identify the relevant record without additional information.
If you are in Poland, the competent supervisory authority is the President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych, UODO). You may also have the right to complain to a supervisory authority in the EEA country of your habitual residence, place of work, or the alleged infringement.
13. Deletion requests
You may request deletion of personal data associated with your use of Matcher by contacting matcher.team@gmail.com. We will assess the request under applicable law and the technical ability to identify the relevant data. Some information may need to be retained where required for legal obligations, security, fraud prevention, purchase entitlements, or legal claims. Data held independently by Apple, Google, advertising providers, or other third parties must generally be managed through those providers.
14. Children and age requirements
Matcher is intended for users aged 16 and over. We do not knowingly design the service for children under 16. If you believe that a person under the applicable minimum age has provided personal data through Matcher, contact us so we can review the situation. Local law or app-store rules may impose a higher minimum age or additional parental-consent requirements.
15. Automated decision-making
Matcher automatically compares participant votes to generate game matches and recommendations. These features are entertainment and decision-support functionality and are not intended to produce legal effects or similarly significant effects about you. We do not use automated decision-making of the kind described in Article 22 GDPR for decisions that legally or similarly significantly affect users.
16. Website data
When you visit matcher.space, our hosting and security providers may process standard technical request data such as IP address, browser/device information, timestamps, requested pages, and security logs. If optional analytics or advertising technologies are enabled on the website, they are used in accordance with applicable consent requirements. Essential storage may be used where necessary to operate the site or remember privacy choices.
17. Changes to this Privacy Policy
We may update this Policy when Matcher changes, when we add or remove providers, or when legal requirements change. We will publish the revised version with a new effective date. Where required, we will provide additional notice or request new consent before materially different processing begins.
18. Contact
Questions, privacy requests, and complaints can be sent to matcher.team@gmail.com.
Matcher Team Email: matcher.team@gmail.com Website: matcher.space